Gameful Terms of Service
Gameful Terms of Service
Effective date: June 11, 2026
These Terms of Service ("Terms") are a legal agreement between you and Gameful ("Gameful," "we," "us," or "our").
By creating an account or using the Gameful platform at gameful.me or any subdomain (together, the "Platform"),
you agree to these Terms. If you do not agree, do not use the Platform.
If you are a teacher, school administrator, or other institutional user, you are also agreeing on behalf of
your school or institution. If you are a student user, your teacher or school has agreed to these Terms on
your behalf.
1. Definitions
- "Platform" means the Gameful website, web application, subdomains, APIs, and any related services.
- "Teacher" means any adult educator, instructor, or school administrator who creates or manages a Gameful classroom.
- "Student" means a learner enrolled in a Teacher's classroom on the Platform.
- "School" means the educational institution that employs or authorizes a Teacher to use the Platform with students.
- "Subscriber" means a Teacher or School that holds an active paid subscription plan.
- "Content" means any text, images, files, game configurations, assignments, badges, or other material uploaded to or created on the Platform.
- "Student Data" means any personal information collected from or about a Student through the Platform, including gamification records, task completions, and activity events.
2. Who May Use the Platform
2.1 Teachers and School Administrators
To create a Teacher account, you must be at least 18 years old and either an authorized educator or a school
administrator. By registering, you represent that you have the authority to bind your school or institution to
these Terms where applicable.
2.2 Students
Student accounts are created by Teachers. Students do not independently agree to these Terms — the Teacher or
School agrees on the Student's behalf. Teachers are responsible for ensuring that Student enrollment and use of
the Platform is permitted under applicable laws and school policies.
2.3 Children Under 13 (COPPA)
The Platform may be used by children under 13 only through the school official exception under the
Children's Online Privacy Protection Act (COPPA). This means:
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Teachers and Schools must obtain verifiable parental consent — or rely on existing institutional consent
mechanisms — before enrolling any student under 13 in the Platform.
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By enrolling a student under 13, the Teacher certifies that appropriate parental consent has been obtained
and is on file with the school.
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Gameful does not independently verify the age of students. That responsibility rests with the Teacher and School.
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Gameful does not engage in behavioral advertising directed at any student, including students under 13.
Student Data is never used for advertising or behavioral profiling.
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Parents or guardians of students under 13 may contact us at
privacy@gameful.me to review, correct, or request deletion of their
child's data. We will work with the school to fulfill such requests.
2.4 Google Sign-In
The primary way to sign into the Platform is Google OAuth 2.0 ("Sign in with Google"). You may also use
password-based login as a fallback. By signing in with Google, you authorize Gameful to receive your email
address, display name, and Google account ID from Google. Teachers who use the Google Drive integration also
grant Gameful limited Drive access (file creation and retrieval) for classroom file tasks.
3. Teacher and School Responsibilities
3.1 You Are the Data Controller for Your Classroom
Under FERPA and applicable privacy laws, the School is the data controller for Student Data within its
classrooms. Gameful acts as a data processor — and as a "school official" under FERPA — processing Student
Data only as directed by and on behalf of the School. Teachers and Schools retain control over what Student
Data is collected and how classrooms are configured.
3.2 Parental Consent
Before enrolling any student, especially a student under 13, the Teacher or School is solely responsible for:
- Providing required notices to parents or guardians about the use of the Platform.
- Obtaining and maintaining records of any parental consent required by COPPA, FERPA, state law, or school policy.
- Ensuring that consent covers the specific data practices described in Gameful's Privacy Policy.
Gameful relies on Teachers and Schools to fulfill these obligations. Gameful will not independently contact
parents to obtain consent on the Teacher's behalf unless specifically requested and agreed upon in writing.
3.3 Domain Allowlist and Auto-Enrollment
Teachers may configure a school email domain to allow automatic student enrollment. By adding a domain to the
allowlist, the Teacher represents that:
- They are authorized by their school to enroll students from that domain.
- Required parental consents for students in that domain are in place.
- The domain is an official school domain and not a personal or public email provider.
3.4 Appropriate Use with Students
Teachers are responsible for supervising student use of the Platform in their classrooms. You agree to:
- Use the Platform only for lawful educational purposes.
- Not share your Teacher login credentials with students or unauthorized individuals.
- Promptly remove student accounts when a student leaves your class or school, or when a parent requests deletion.
- Configure game content and assignments in a manner appropriate for the age of your students.
3.5 Google Drive File Submissions
When Teachers assign Google Drive file tasks, students may submit work using the Google Drive file picker.
Gameful stores only the file ID and file name as a reference — the file itself remains in the student's own
Google Drive. Teachers are responsible for ensuring they have the appropriate permissions to view submitted
student files within Google Drive.
4. Accounts and Security
4.1 Account Accuracy
You agree to provide accurate, current, and complete information when creating an account and to keep that
information up to date. Gameful is not liable for problems caused by inaccurate account information.
4.2 Account Security
You are responsible for keeping your login credentials confidential. You agree to notify us immediately at
privacy@gameful.me if you suspect unauthorized access to your account.
Gameful is not liable for losses caused by unauthorized account access that results from your failure to
protect your credentials.
4.3 One Account Per Person
Each Teacher account is for a single individual. Sharing a Teacher account among multiple instructors is not
permitted. If your school needs multiple Teacher accounts, each instructor must register separately or contact
us about a school subscription.
4.4 Administrative Access
Gameful platform administrators may access Teacher and Student accounts for support, security, and platform
maintenance purposes. This access is logged. Impersonation sessions are recorded as required for security
and compliance.
5. Subscriptions and Billing
5.1 Subscription Plans
Access to full Platform features requires a paid subscription. Subscription plans, pricing, and feature
inclusions are described on the Gameful pricing page at gameful.me. We reserve the right to change pricing
at any time, with reasonable notice provided to existing Subscribers before any price change takes effect.
5.2 Billing Cycle and Automatic Renewal
Subscriptions are billed on a recurring basis (monthly or annually, depending on your selected plan).
Your subscription will automatically renew at the end of each billing period unless you cancel before the
renewal date. By subscribing, you authorize Gameful and its payment processors to charge your payment method
on each renewal date.
5.3 Payment Processing
Payments are processed by
Stripe or
PayPal,
depending on your selected checkout method. Gameful does not store your full card number. When you pay by card,
Stripe.js tokenizes your card data directly in your browser before it reaches our servers — raw card numbers
never touch the Gameful platform. Payment records stored on our servers include: billing name, billing address,
card type, last four digits of your card, transaction ID, amount, currency, subscription status, and the IP
address at the time of payment (used for fraud prevention purposes).
5.4 Free Trials and Promotional Plans
Gameful may offer free trials or promotional pricing from time to time. Unless stated otherwise, a free trial
automatically converts to a paid subscription at the end of the trial period. You may cancel before the trial
ends to avoid being charged.
5.5 Cancellation
You may cancel your subscription at any time through your account settings or by contacting
support@gameful.me. Cancellation takes effect at the end of the
current billing period. You will retain access to paid features through that date. We do not offer prorated
refunds for partial billing periods unless required by applicable law.
5.6 Failed Payments
If a payment fails, we will notify you by email and attempt to collect payment again. If payment cannot be
collected after reasonable attempts, your subscription may be downgraded or suspended until payment is resolved.
5.7 Taxes
Subscription prices do not include taxes unless stated otherwise. You are responsible for any applicable
sales tax, VAT, or other taxes that may apply to your purchase based on your location.
5.8 Refunds
Except as required by law, all subscription fees are non-refundable. If you believe you were charged in error,
please contact us at support@gameful.me within 30 days of the charge
and we will review your request.
6. Acceptable Use
6.1 Permitted Use
The Platform is designed for educational use. You may use it to create and manage gamified classrooms,
assign educational tasks, track student progress, and engage students through game mechanics such as XP,
badges, and leaderboards.
6.2 Prohibited Conduct
You agree NOT to:
- Use the Platform for any illegal purpose or in violation of any applicable law or regulation.
- Upload or share content that is obscene, harassing, hateful, defamatory, or otherwise harmful.
- Upload content that infringes on the intellectual property rights of others.
- Attempt to gain unauthorized access to any other user's account, data, or the Platform's systems.
- Use automated scripts, bots, or scrapers to access the Platform without written permission.
- Interfere with or disrupt the Platform's infrastructure, servers, or networks.
- Reverse engineer, decompile, or attempt to extract the source code of the Platform.
- Resell or sublicense access to the Platform without Gameful's prior written consent.
- Use the Platform to send spam, unsolicited communications, or bulk marketing messages.
- Use Student Data for any purpose other than the educational purpose for which it was collected.
- Engage in any form of behavioral advertising or profiling directed at students.
6.3 Content Standards
All content you upload to the Platform — including game assets, assignment descriptions, badges, and
announcements — must be appropriate for the age group of your students. Gameful reserves the right to remove
content that violates these Terms or that we determine, in our sole discretion, is harmful or inappropriate.
6.4 AI-Powered Features
The Platform includes AI-powered features (such as the game setup wizard) powered by
Anthropic (Claude) and
OpenAI. These features
are available to Teachers and administrators only — not to students. You agree not to submit any student
personal information, confidential school records, or sensitive personal data through AI-powered input fields.
Inputs you provide to AI features may be sent to Anthropic or OpenAI as described in our Privacy Policy.
6.5 Google Drive Integration
Teachers who enable the Google Drive integration grant Gameful limited access to their Google Drive for
classroom file management. You are responsible for ensuring that your use of the Drive integration complies
with your school's Google Workspace policies and with Google's terms of service.
6.6 Enforcement
We reserve the right to investigate suspected violations of these Terms. We may suspend or terminate accounts,
remove content, or take other action we deem necessary to protect the Platform, our users, and third parties.
We are not obligated to monitor the Platform for violations but may do so.
7. Content Ownership and Licenses
7.1 Your Content
You retain ownership of all content you create and upload to the Platform, including classroom configurations,
assignments, and game assets. By uploading content, you grant Gameful a limited, non-exclusive, royalty-free
license to store, display, and process that content solely for the purpose of operating and improving the
Platform for you and your students.
7.2 Student Data
Student Data is owned by the student and their family (and, for FERPA purposes, controlled by the School).
Gameful does not claim ownership of Student Data. We use Student Data only to operate the Platform on behalf
of the School and Teacher, and for no other purpose.
7.3 Gameful Platform
The Gameful Platform — including its software, game engine, design, branding, and documentation — is owned
by Gameful and protected by copyright and other intellectual property laws. These Terms do not transfer any
ownership rights in the Platform to you. You receive only a limited, non-transferable license to use the
Platform as permitted by these Terms.
7.4 Feedback
If you submit suggestions, ideas, or other feedback about the Platform, you grant Gameful the right to use
that feedback without restriction or compensation to you.
8. Privacy and Student Data
Our Privacy Policy explains in detail what data we collect, how we use it,
and your rights. Key points relevant to these Terms:
- Student Data is used only to operate the Platform for the Teacher's classroom.
- We do not sell Student Data to any third party.
- We do not use Student Data for advertising or behavioral profiling.
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Gameful acts as a school official under FERPA, meaning Student Data is treated as an education record
controlled by the School.
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Media files are stored on
Amazon Web Services (AWS) S3.
Transactional emails (such as registration and payment confirmations) are sent through Amazon SES.
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Google Custom Search results may be embedded on student-facing pages. When those pages load, the student's
browser sends the search query and standard browser data (IP address, user-agent) to Google. Search queries
on these pages are set by the teacher or admin — students do not enter custom queries.
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Google Analytics runs on the gameful.me homepage only. It does not run on student subdomains and does not
fire for logged-in students.
9. FERPA
The Family Educational Rights and Privacy Act (FERPA) gives families rights over their children's education
records. When Gameful processes Student Data on behalf of a school, it does so as a "school official" with a
"legitimate educational interest," as those terms are used in FERPA.
- The School remains the data controller and retains FERPA obligations toward students and parents.
- Gameful processes Student Data only as directed by the School and Teacher.
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Schools or parents seeking to exercise FERPA rights (review, correction, or deletion of education records)
should contact the Teacher or school administrator in the first instance. Gameful will support the school
in fulfilling any valid FERPA request.
10. COPPA — Children Under 13
The Children's Online Privacy Protection Act (COPPA) places additional obligations on online services that
collect personal information from children under 13. Under the school official exception to COPPA:
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The Teacher or School — not Gameful — is responsible for obtaining verifiable parental consent before
enrolling students under 13.
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Teachers certify, by enrolling students under 13, that they hold institutional consent authority or that
individual parental consent has been obtained and is on file.
- Gameful collects from students under 13 only the minimum data necessary to operate the classroom.
- We do not engage in behavioral advertising directed at students of any age.
- We do not sell or share the personal information of students under 13 for commercial purposes.
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Parents of students under 13 may contact us at
privacy@gameful.me to request access to, correction of, or
deletion of their child's personal information. We will coordinate with the school to fulfill valid requests.
11. Third-Party Services
The Platform integrates with third-party services to provide its features. By using the Platform, you
acknowledge that your use of these services is also subject to their respective terms and privacy policies.
Key third-party services include:
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Google — OAuth sign-in,
Drive file picker, Google Custom Search, YouTube Data API (admin/wizard only), and Google Analytics
(homepage only).
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Stripe — Payment processing
and subscription management.
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PayPal
— Alternative payment processing.
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Amazon Web Services (AWS)
— Media file storage (S3) and transactional email delivery (SES).
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Anthropic — AI
features (admin/teacher-facing only).
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OpenAI — AI
setup wizard fallback (admin/teacher-facing only).
Gameful is not responsible for the practices or content of any third-party service. We encourage you to
review the terms and privacy policies of any third-party services you use in connection with the Platform.
12. Disclaimers
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR
IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, GAMEFUL DISCLAIMS ALL WARRANTIES, INCLUDING WARRANTIES
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful
components. We do not warrant the accuracy or completeness of any content on the Platform.
AI-generated content produced by the Platform's AI features (powered by Anthropic or OpenAI) is for
informational and educational planning purposes only. Gameful makes no representations about the accuracy
of AI-generated output and is not liable for decisions made in reliance on such output.
13. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, GAMEFUL AND ITS OFFICERS, EMPLOYEES, AGENTS, AND
LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES,
INCLUDING BUT NOT LIMITED TO LOSS OF DATA, LOSS OF PROFITS, OR LOSS OF GOODWILL, ARISING OUT OF OR IN
CONNECTION WITH YOUR USE OF THE PLATFORM.
IN NO EVENT WILL GAMEFUL'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS RELATING TO THE PLATFORM EXCEED THE
GREATER OF (A) THE TOTAL AMOUNT YOU PAID TO GAMEFUL IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR
(B) ONE HUNDRED DOLLARS (USD $100).
Some jurisdictions do not allow certain limitations of liability. In those jurisdictions, our liability
will be limited to the greatest extent permitted by law.
14. Indemnification
You agree to defend, indemnify, and hold harmless Gameful and its officers, employees, agents, and licensors
from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees)
arising out of or related to:
- Your violation of these Terms.
- Your violation of any applicable law or regulation, including COPPA, FERPA, or applicable data protection laws.
- Your failure to obtain required parental consent before enrolling students under 13.
- Any content you upload or create on the Platform.
- Your school's or institution's use of the Platform.
15. Termination
15.1 Termination by You
You may stop using the Platform at any time. Teachers may cancel their subscription as described in
Section 5.5. Cancellation of a subscription does not automatically delete your account or your students'
data — contact privacy@gameful.me to request account and data deletion.
15.2 Termination by Gameful
We may suspend or terminate your account or access to the Platform at any time, with or without notice, if:
- You violate these Terms or our Acceptable Use Policy.
- You fail to pay subscription fees when due.
- We are required to do so by law or a government authority.
- We discontinue the Platform or a portion of it.
Where practical, we will give you advance notice of termination and an opportunity to export your data.
15.3 Effect of Termination
Upon termination, your right to access the Platform ends immediately. Provisions of these Terms that by their
nature should survive termination — including ownership, payment obligations for amounts already due,
disclaimers, limitation of liability, and dispute resolution — will survive.
15.4 Data Retention After Termination
After account termination, we retain data only as required by law or as described in our Privacy Policy.
You may request deletion of your data and Student Data at any time by contacting
privacy@gameful.me.
16. Changes to These Terms
We may update these Terms from time to time. When we make material changes, we will notify you by email
(at the address associated with your account) and by posting the updated Terms on the Platform at least
14 days before the changes take effect. Your continued use of the Platform after the effective date of
updated Terms means you accept the changes.
If you do not agree with updated Terms, you must stop using the Platform and cancel your subscription
before the effective date of the changes.
17. Governing Law and Disputes
These Terms are governed by the laws of the United States and the state in which Gameful is incorporated,
without regard to conflict-of-law principles. Any dispute arising from these Terms or your use of the
Platform will first be addressed through good-faith negotiation between the parties. If a dispute cannot
be resolved informally, it will be resolved through binding arbitration in accordance with the rules of the
American Arbitration Association (AAA), unless both parties agree otherwise in writing.
YOU AND GAMEFUL EACH WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN A CLASS-ACTION
LAWSUIT OR CLASS-WIDE ARBITRATION, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.
Nothing in this section prevents either party from seeking emergency injunctive relief in a court of
competent jurisdiction to prevent irreparable harm.
18. General Provisions
18.1 Entire Agreement
These Terms, together with our Privacy Policy and any other policies incorporated by reference, constitute
the entire agreement between you and Gameful regarding the Platform. They supersede all prior discussions,
representations, and agreements.
18.2 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full
force and effect. The unenforceable provision will be modified to the minimum extent necessary to make it
enforceable.
18.3 Waiver
Gameful's failure to enforce any provision of these Terms is not a waiver of our right to enforce that
provision in the future.
18.4 Assignment
You may not assign or transfer your rights or obligations under these Terms without our prior written consent.
Gameful may assign these Terms, in whole or in part, in connection with a merger, acquisition, or sale of
substantially all of its assets.
18.5 No Third-Party Beneficiaries
These Terms do not create any third-party beneficiary rights. Only you and Gameful have rights under these Terms.
18.6 Force Majeure
Gameful is not liable for delays or failures in performance caused by events outside our reasonable control,
including natural disasters, power outages, internet disruptions, or government actions.
19. Contact Us
If you have questions about these Terms, please contact us:
